About the company

TMS practice software, built inside a working TMS clinic.

Polaris is the practice operating system for transcranial magnetic stimulation programs. It is built and used every day at PsychVisit, an active TMS center on Long Island — so every workflow comes from real clinic days, not a generic template.

Founded
2025
Based
Amityville, NY
Founder
Faisal Rafiq, MD
Sister practice
PsychVisit
FR
Founder · Builder
Faisal Rafiq, MD
The physician behind Polaris

Faisal Rafiq, MD

Dr. Rafiq is a board-certified psychiatrist and the owner of PsychVisit, a mental health practice on Long Island where he has spent years caring for patients with depression, anxiety, PTSD, and treatment-resistant mood disorders — the same patients who, again and again, needed something more than another medication trial.

Running an active TMS program inside that practice exposed what most clinic software gets wrong: scheduling that doesn't understand a 36-session course, billing that fights 90867–90869, prior authorizations tracked in spreadsheets, and outcomes that disappear into a PDF nobody reads.

Polaris is the response — a focused platform built around how a TMS center actually runs, designed and pressure-tested in a real chair-running clinic before it was ever sold to anyone else.

The clinic behind the software

PsychVisit

PsychVisit is Dr. Rafiq's established psychiatric practice — evaluations, medication management, and ongoing care for patients across the region, with a dedicated transcranial magnetic stimulation program running daily on its own chairs.

Every workflow in Polaris is used at PsychVisit before it ships. If a screen doesn't survive a real Monday morning — five patients waiting, one peer-to-peer on hold, an ERA to post — it doesn't make it into the product.

Real chairs, real cadence

Schedules, taper logic, and re-MT prompts that match an actual 36-session course.

Real PHI from day one

HIPAA-aligned controls and audit logging baked in — not bolted on for a sales call.

Real billing, not demos

90867 / 90868 / 90869 claims and ERAs running in a live clinic, not a sandbox.

Real outcomes

PHQ-9, GAD-7, and Y-BOCS scored and trended on the same patients we treat.

See it in action

Run your TMS program from one calm command center.

A 30-minute walkthrough with the team — no slide deck, just the product running on a real TMS schedule.