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Notes from the TMS bench.

Operations, billing, outcomes, and the software around them. Written by clinicians and operators who run TMS programs every day.

APolaris · Journal
FeaturedMay 12, 2026 7 min

A prior-authorization playbook for TMS programs

How the best TMS practices submit, track, and renew authorizations without losing sessions to lapsed approvals.

Faisal Rafiq, MD
operations · billing
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C
April 28, 2026 5 min

PHQ-9 as a conversation, not a checkbox

Outcome measures only matter if they change clinical conversations. Here's how to wire weekly PHQ-9 into a TMS course.

clinicaloutcomes
Faisal Rafiq, MD
O
April 10, 2026 4 min

The economics of a TMS no-show

A no-show isn't just lost revenue — it's a missed treatment session in a time-bound course. Here's how to think about it.

operations
Polaris team
C
March 22, 2026 6 min

Why motor threshold drifts mid-course — and what to do about it

Motor threshold isn't a one-time number. A short protocol for re-checking it and documenting the change without slowing the day.

clinical
Faisal Rafiq, MD
B
March 5, 2026 5 min

An ERA workflow that actually closes the loop

Auto-posting 835s is the easy part. Here's the small set of rules that turns ERAs into a working A/R discipline.

billingoperations
Polaris team
O
February 18, 2026 6 min

Scheduling a TMS day without breaking the course

The scheduling rules that protect course completion: chair blocks, gap policy, and how to handle the inevitable late add.

operationsscheduling
Polaris team
C
February 1, 2026 8 min

Documenting TMS sessions in a way payers actually accept

The seven fields that show up in every favorable payer review — and the three that show up in every denial.

clinicalbilling
Faisal Rafiq, MD
O
January 15, 2026 5 min

A 20-minute TMS intake that doesn't feel rushed

The intake script and the three forms that get a new patient from referral to first treatment in under a week.

operationsclinical
Polaris team