Customers

TMS programs in focus.

Practices using Polaris to run their entire TMS program — from intake to authorization to outcome — instead of stitching tools together.

Real numbers, real practices

The kind of quarter that gets people talking at the next conference.

0%

Avg. no-show reduction

$0k

Annual auth dollars recovered

0.0×

Faster intake-to-mapping

0s

PHQ-9 charting time

Trusted by practices nationwide

Northshore TMS
Lakeside Psychiatry
Coastal Mind Health
Atlas Behavioral
Beacon Neurocare
Meridian Wellness
Cedar Pines TMS
Harborlight Health
Northshore TMS
Lakeside Psychiatry
Coastal Mind Health
Atlas Behavioral
Beacon Neurocare
Meridian Wellness
Cedar Pines TMS
Harborlight Health
Customer spotlight

Polaris is the first system where the front desk, billing, and clinicians look at the same screen and reach the same conclusion. We retired four logins the week we went live.

RH
Dr. Renée Holloway · Medical Director
Atlas Behavioral · 3 sites · Pacific Northwest
  • Cut average intake-to-mapping time from 9 days to 2
  • Recovered 31 sessions of lapsed authorizations in Q3
  • Outcome reports auto-delivered to 14 referring providers

What changes after switching.

Three short stories from clinics that replaced the spreadsheet-plus-portal stack with Polaris.

HIPAA-aligned across every quote
−38% no-show rate

Replaced three spreadsheets and a paper schedule with the Polaris slot board. Reminders and saved-card missed-appointment fees brought no-shows from 17% to 11% over a quarter.

Slot boardRemindersSaved-card fees
Northshore TMS
Practice manager, 4-chair TMS clinic
$48k recovered authorizations

The auth workbench surfaced 22 sessions that would have run on lapsed approvals last year. The notifications inbox now flags expiring authorizations 14 days out.

Auth workbenchExpiry alertsInbox
Lakeside Psychiatry
Billing lead, 2-location group
PHQ-9 charted in seconds

PHQ-9 and GAD-7 are administered weekly and rendered as a course-level trend, which has changed how we talk to referring providers about outcomes.

PHQ-9GAD-7Outcome charts
Coastal Mind Health
Medical director

See your clinic on this page next quarter.

A 30-minute walkthrough is enough to know whether Polaris fits how you actually run your TMS program.