Replaced three spreadsheets and a paper schedule with the Polaris slot board. Reminders and saved-card missed-appointment fees brought no-shows from 17% to 11% over a quarter.
TMS programs in focus.
Practices using Polaris to run their entire TMS program — from intake to authorization to outcome — instead of stitching tools together.
The kind of quarter that gets people talking at the next conference.
Avg. no-show reduction
Annual auth dollars recovered
Faster intake-to-mapping
PHQ-9 charting time
Trusted by practices nationwide
Polaris is the first system where the front desk, billing, and clinicians look at the same screen and reach the same conclusion. We retired four logins the week we went live.
- Cut average intake-to-mapping time from 9 days to 2
- Recovered 31 sessions of lapsed authorizations in Q3
- Outcome reports auto-delivered to 14 referring providers
What changes after switching.
Three short stories from clinics that replaced the spreadsheet-plus-portal stack with Polaris.
The auth workbench surfaced 22 sessions that would have run on lapsed approvals last year. The notifications inbox now flags expiring authorizations 14 days out.
PHQ-9 and GAD-7 are administered weekly and rendered as a course-level trend, which has changed how we talk to referring providers about outcomes.
See your clinic on this page next quarter.
A 30-minute walkthrough is enough to know whether Polaris fits how you actually run your TMS program.