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February 18, 2026 · 6 min read
Scheduling a TMS day without breaking the course
The scheduling rules that protect course completion: chair blocks, gap policy, and how to handle the inevitable late add.
By Polaris team
TMS is not a 15-minute med-check. The scheduling model has to assume a 30-to-45-minute occupied chair and a course that runs continuously for weeks.
Block by chair, not by provider
The chair is the bottleneck. Schedule the chair, then assign the tech. This single switch eliminates most double-bookings.
The gap rule
No more than two consecutive missed days for any active course. If a patient hits the gap, the front desk reschedules before they leave the building.
Late adds
A late add only takes a slot if (a) the patient is in an active course, and (b) the slot's tech has the patient's protocol loaded. Otherwise it waits.